Skills & Competencies for Storage Management Specialist IV

Storage Management Specialist IV job profile

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JOB SUMMARY for Storage Management Specialist IV

Supports the organization's storage systems with capacity planning, allocation, monitoring, and actions to optimize the storage systems.

JOB RESPONSIBILITIES for Storage Management Specialist IV

Plans, configures, troubleshoots, and implements storage systems hardware, software and procedures. Maintains efficient and reliable backup and recovery procedures. Experienced with operating systems and Storage Area Networks (SAN) and backup solutions. Generates reports on storage usage.

Storage Management Specialist IV SALARY RANGE

BASE 50%
$134,023
TOTAL 50%
$142,258
Job Level
P04
Job Code
IT10000509
Education/Degree
Bachelor's Degree
Reports To
Manager

Storage Management Specialist IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Storage Management Specialist IV skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Storage Management Specialist IV

1 Industry Competency – Hardware Troubleshooting
Proficiency Level -3
Skill definition-Identifying and fixing operational or technical problems within a hardware device or equipment to ensure efficient performance.
Level 1 Behaviors
(General Familiarity)
Names the processes used in troubleshooting hardware components including computers, printers, and other components.
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Level 2 Behaviors
(Light Experience)
Supports users by answering questions and troubleshooting basic problems related to computer systems hardware.
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Level 3 Behaviors
(Moderate Experience)
Works with end users to identify and deliver required PC service levels.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement on the daily hardware troubleshooting procedures and methods.
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Level 5 Behaviors
(Mastery)
Refines rules, policies, and protocols related to hardware troubleshooting to keep alignment with business requirements.
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3 Storage Management Specialist IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist IV
Proficiency Level - 4
5 Competency for - Storage Management Specialist IV
Proficiency Level - 5

11 general skills or competencies (Job family competencies) for Storage Management Specialist IV

1 Job Family Competencies – Technical Troubleshooting
Proficiency Level -3
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of system tools used in technical troubleshooting.
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Level 2 Behaviors
(Light Experience)
Works with tracking software to collect and isolate technical issues for troubleshooting.
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Level 3 Behaviors
(Moderate Experience)
Uses troubleshooting techniques to resolve technical problems at a high scope and complexity.
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Level 4 Behaviors
(Extensive Experience)
Sets standards and metrics in evaluating and ensuring the consistency of technical troubleshooting.
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Level 5 Behaviors
(Mastery)
Establishes techniques and procedures to ensure seamless delivery of technical troubleshooting and support.
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2 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members regarding business continuity procedures and emergency responses.
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Level 5 Behaviors
(Mastery)
Generates disaster recovery standards in alignment with business continuity program goals.
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3 Storage Management Specialist IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist IV
Proficiency Level - 4
5 Competency for - Storage Management Specialist IV
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Storage Management Specialist IV

1 Core Competencies – Attention to Detail
Proficiency Level -4
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
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Level 2 Behaviors
(Light Experience)
Seeks all resources needed to accomplish a task efficiently and effectively.
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Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
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Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
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Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
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3 Storage Management Specialist IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist IV
Proficiency Level - 4
5 Competency for - Storage Management Specialist IV
Proficiency Level - 5

Summary of Storage Management Specialist IV skills and competencies

There are 1 hard skills for Storage Management Specialist IV, Hardware Troubleshooting.
11 general skills for Storage Management Specialist IV, Technical Troubleshooting, Business Continuity, IT Capacity Management, etc.
7 soft skills for Storage Management Specialist IV, Attention to Detail, Time Management, Problem Solving, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Storage Management Specialist IV, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be skilled in Problem Solving.

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